THE INFLUANCE OF TRANSFORMATIONAL LEADERSHIP, WORK ENVIRONMENT, AND ORGANIZATIONAL CULTURE ON THE JOB SATISFACTION GEN Z EMPLOYEES AT PT BANK RAKYAT INDONESIA (PERSERO) TBK KANTOR CABANG NGAWI

Gilang Nur Fajar

Abstract


The Influence of Transformational Leadership, Work Environment, and Organizational Culture on the Job Satisfaction of Generation Z Employees at PT Bank Rakyat Indonesia (Persero) Tbk Ngawi Branch Office. This study aims to determine the effect of transformational leadership, work environment, and organizational culture on the job satisfaction of Generation Z employees at PT Bank Rakyat Indonesia (Persero) Tbk, Ngawi Branch Office. The research is motivated by the phenomenon of "conscious unbossing", Generation Z's reluctance to assume managerial roles, which contributes to low job satisfaction in the banking sector. A quantitative approach was employed using a survey method with questionnaires distributed to 149 respondents through a saturated sampling technique; data were analyzed using multiple linear regression. The results indicate that transformational leadership, work environment, and organizational culture each have a positive and significant effect on job satisfaction, with work environment exerting the greatest influence. These findings demonstrate that inspirational transformational leadership, a comfortable work environment, and a strong organizational culture enhance the job satisfaction of Generation Z employees, thereby helping the organization retain talent and mitigate turnover risks.

Keywords: Transformational Leadership, Work Environment, Organizational Culture, Job Satisfaction, Generation Z.

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