THE EFFECTS OF JOB DEMAND AND ROLE CONFLICT ON WORK-LIFE BALANCE AMONG FEMALE CIVIL SERVANTS IN MADIUN CITY

Finda Risma Kalamsari, Apriyanti Apriyanti

Abstract


Female civil servants manage work demands alongside personal and family responsibilities, making balance across roles an important part of their working lives. This study examined the effects of job demand and role conflict on the work-life balance of female civil servants in the Madiun City Government. A quantitative associative approach was applied to 291 respondents selected through purposive sampling. The respondents were married female civil servants with at least five years of service. Data were collected through an online questionnaire using a four-point Likert scale and analyzed by multiple linear regression with SPSS. The results showed that job demand and role conflict had negative and significant effects on work-life balance. Job demand had a relatively stronger effect than role conflict, while both variables explained 21% of the variation in work-life balance. These findings indicate that work pressure, unclear priorities, overlapping assignments, and competing work and family responsibilities are associated with a reduced ability to maintain balance. The Madiun City Government may use these findings to clarify task allocation, manage work priorities, and limit work outside regular hours. Future studies may include additional variables, broader research settings, and complementary data collection methods

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