EMPLOYEE WORK EFFECTIVENESS IS INFLUENCED BY WORK DISCIPLINE, APPLICATION OF SOPS, AND WORK ETHIC OF PT SARANA MEDIA CEMERLANG

Jauhar Alifa Kholidha, Robby Sandhi Dessyarti

Abstract


The purpose of this study is to examine how employee work is impacted by work ethic, work discipline, and the application of Standard Operating Procedures (SOP) effectiveness at PT Sarana Media Cemerlang, an Internet Service Provider (ISP) company located in Magetan Regency, East Java. The research employs a quantitative approach which employs 65 people in total. Saturated sampling is the method employed, where all members of the population are selected as responders. With the aid of SPSS version 25.0 for Windows, data were gathered via surveys and documentation, and multiple linear regression was used for analysis. The findings show that employee work effectiveness is significantly impacted by work ethic, work discipline, and SOP implementation. With an Adjusted R Square value of 0.553, the regression model accounts for 55.3% of the variation in job effectiveness, with other factors not covered in this study influencing the remaining 44.7%. Additionally, a high association between the independent variables (work ethic, SOP, and discipline) and the dependent variable is indicated by the correlation coefficient (R) of 0.757 (work effectiveness). The findings imply that improving employee work effectiveness at PT Sarana Media Cemerlang requires consistent discipline, structured SOP implementation, and the strengthening of a positive work ethic. Therefore, the company should prioritize the development of human resource management to enhance organizational performance and remain competitive in the increasingly dynamic internet service industry.

 

Keywords: Work discipline, SOP, Work ethic, Work effectiveness


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References


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