ANALYSIS OF THE EFFECT OF JOB CRAFTING AND WORKPLACE ON EMPLOYEE WELLBEING

Lilis Febrianti, Robby Sandhi Dessyarti

Abstract


This study aims to analyze the influence of job crafting and workplace on employee wellbeing among Gojek drivers in Madiun City. The method used is quantitative with a questionnaire survey completed by 384 respondents. The analysis results show that the drivers’ employee wellbeing level is relatively high, especially in emotional and psychological aspects such as feeling valued and the meaningfulness of work. Job crafting, which includes adjustments in work strategies and working time, also scored high; however, aspects of social contribution and collaboration among drivers were less prominent. The workplace, which includes community support, social relationships, and societal acceptance, was positively perceived, although understanding of the application’s rules still needs improvement. Multiple linear regression test shows that the workplace has a positive and significant effect on employee wellbeing (p < 0.001), while job crafting does not have a significant effect (p > 0.05). The coefficient of determination (R²) of 29.2% indicates that these two variables explain part of the variation in employee wellbeing, while the remainder is influenced by other factors. These findings confirm that although drivers make independent job adjustments, limitations in autonomy and structural support within the digital platform restrict the impact of job crafting on wellbeing. Conversely, the quality of a supportive and inclusive workplace strongly determines the improvement of drivers' wellbeing

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