LEADERSHIP STYLE AND ORGANIZATIONAL CLIMATE EFFECTS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT NGAWI FINANCIAL AGENCY
Abstract
Abstrak
Penelitian ini bertujuan menganalisis pengaruh Gaya Kepemimpinan dan Organizational Climate terhadap Organizational Citizenship Behavior (OCB) di Badan Keuangan Kabupaten Ngawi. Menggunakan metode kuantitatif dengan sampel jenuh sebanyak 80 responden, data dianalisis melalui regresi linier berganda SPSS. Hasil penelitian menunjukkan: (1) Gaya Kepemimpinan secara parsial tidak berpengaruh signifikan terhadap OCB, mengindikasikan perilaku sukarela pegawai lebih didorong kemandirian profesional dibandingkan arahan manajerial. (2) Organizational Climate berpengaruh positif dan signifikan terhadap OCB, membuktikan lingkungan kerja kondusif sebagai penggerak utama kontribusi ekstra pegawai. Nilai koefisien determinasi (R2) sebesar 15,8% menjelaskan variabel OCB, sementara sisanya dipengaruhi faktor lain di luar model penelitian ini.
Kata Kunci: Persepsi Gaya Kepemimpinan, Organizational Climate, Organizational Citizenship Behavior (OCB).
Abstract
This research aims to analyze the influence of Leadership Style and Organizational Climate on Organizational Citizenship Behavior (OCB) in the Ngawi Regency Financial Agency. Using quantitative methods with a saturated sample of 80 respondents, the data was analyzed via SPSS multiple linear regression. The research results show: (1) Leadership style partially has no significant effect on OCB, indicating that employee voluntary behavior is more driven by professional independence than managerial direction. (2) Organizational Climate has a positive and significant effect on OCB, proving that a conducive work environment is the main driver of extra employee contributions. The coefficient of determination (R2) value of 15.8% explains the OCB variable, while the remainder is influenced by other factors outside this research model.
Keywords: Percieved Leadership Style, Organizational Climate, Organizational Citizenship Behavior (OCB).
Full Text:
PDFReferences
Abadi, F. (2021). The Influence of Communication and Competence on the Commitment Which Has Impacts on the Organizational Citizenship Behavior. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 4(1), 35–42. https://doi.org/10.36407/jmsab.v4i1.267
Adhikari, M., Tiwari, B., & Thapa, S. (2025). Impact of Leadership Style on Organizational Citizenship Behavior: The Moderating Role of Emotional Intelligence. The Batuk, 11(2), 28–44. https://doi.org/10.3126/batuk.v11i2.82261
Agung, A., Widyani, D., Luh, N., Putu, G., Commitment, O., & Support, O. (2021). Jurnal Iklim (11).
Akbar, F., & Diwanti, D. P. (2021). Pengaruh Kepuasan Kerja Dan Komunikasi Terhadap Organizational Behaviour Citizenship (OCB) Di Bank Madina Syariah Yogyakarta. Manajerial, 8(02), 171. https://doi.org/10.30587/manajerial.v8i02.2386
Arbiyanti, R., & Sudibjo, N. (2020). Pengaruh Keberagaman, Iklim Organisasi dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior. Jurnal Manajemen, 11(1), 80. https://doi.org/10.32832/jm-uika.v11i1.2845
Ariyani, E. D., & Lindawati. (2015). Hubungan Antara Persepsi Pegawai Tentang Iklim Organisasi Dengan Employee Engagement. Jurnal Ilmu Administrasi, XII(1), 61–74. http://jia.stialanbandung.ac.id/index.php/jia/article/view/235/217
Aryanti, S., & Panjaitan, S. (2023). Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja terhadap Organizational Citizenship Behavior (OCB) dan Implikasinya terhadap Kinerja Karyawan (Studi pada Karyawan PT. Nippo Mechatronics Indonesia). JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(2), 1358–1364. https://doi.org/10.54371/jiip.v6i2.1649
Asrofi, M. H. (2020). Pengaruh Kompensasi Dan Komunikasi Terhadap Organizational Citizenship Behavior (OCB) Melalui Kepuasan Kerja Pada Minimarket Abimart Kota Malang. Pengaruh Kompensasi Dan Komunikasi Terhadap Organizational Citizenship Behavior (OCB) Melalui Kepuasan Kerja Pada Minimarket Abimart Kota Malang. http://etheses.uin-malang.ac.id/id/eprint/18520
Ayu, N. P., & Solichin, M. R. (2022). Pengaruh Loyalitas Kerja, Lingkungan Kerja, dan Komunikasi Terhadap Organizational Citizenship Behavior. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 4(1), 34–47. https://doi.org/10.32639/jimmba.v4i1.51
Behavior, O. C. (n.d.). c r v i h o e f c r v i h o e f. 27–37.
Brahmasari, I. A. (2009). Organizational Citizenship Behavior (Ocb) Dan Isu Gender. DiE: Jurnal Ilmu Ekonomi Dan Manajemen, 5(2). https://doi.org/10.30996/die.v5i2.44
Christine Riani Elisabeth, V. P. (2025). Jurnal Akuntansi Jurnal Akuntansi. Badruzaman JAJANG, 12(1), 29–57. https://ejurnal.ulbi.ac.id/index.php/akuntansi/article/view/1900/900
Dewi. (2020). Pengaruh Gaya Kepemimpinan terhadap Organizational Citizenship Behavior melalui Kepuasan Kerja. Jurnal Manajemen, Vol 13 No.
Fauzi, A. F. F., Nurmayanti, S., & Sulaimiah, S. (2022). Pengaruh Komunikasi Internal dan Budaya Organisasi terhadap OCB melalui Kepuasan Kerja Pegawai pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Lombok Barat. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 5(11), 4989–4996. https://doi.org/10.54371/jiip.v5i11.1097
Fikri, M. A. A., Amri, L. H. A., Nadeak, M., Novitasari, D., & Asbari, M. (2021). Urgensi Menumbuhkan Motivasi Pelayanan Publik Pegawai Puskesmas: Analisis Servant Leadership dan Mediasi Basic Need Satisfaction. Edukatif : Jurnal Ilmu Pendidikan, 3(6), 4172–4185. https://doi.org/10.31004/edukatif.v3i6.1421
Fitri Hapsari, Markus Apriono, & Purnamie Titisari. (2024). The Influence of Leadership Style, Psychological Work Environment, Perceived Organizational Support (POS) through Intrinsic Job Satisfaction on Behavior Organizational Citizenship Behavior ( OCB ) Non-Civil Servant Government Employee Education Staff (PPN. International Journal of Economics and Management Research, 3(2), 243–268. https://doi.org/10.55606/ijemr.v3i2.222
Ghanbari, S., & Eskandari, A. (2013). Organizational Climate , Job Motivation and Organizational Citizenship Behavior. International Journal of Management Perspective, 1(3), 1–14.
Hamdi, S. S., Jameel, A. S., Massoudi, A. H., & Ahmad, A. R. (2021). Leadership Style and Organizational Citizenship Behavior in Secondary Schools. Icafs, 4–10.
Handoyo, P. A., & Kharismasyah, A. Y. (2024). Role of Leadership Style, Work Life Balance on Organizational Citizenship Behavior: Mediated by Perceived Organizational Support. Asian Journal of Advanced Research and Reports, 18(5), 12–23. https://doi.org/10.9734/ajarr/2024/v18i5627
Herfina, H., Sunaryo, W., Tukiran, M., Wulandari, D., & Herlinda, H. (2022). The effect of job satisfaction, transformational leadership and interpersonal communication on organizational citizenship behavior. JPPI (Jurnal Penelitian Pendidikan Indonesia), 8(3), 692. https://doi.org/10.29210/020221642
Hersey, P., & Blanchard, K. H. (2005). Management of Organizational Behavior: Leading Human Resources. Prentice Hall.
Heryudanto, T. D., & Suratman, A. (2022). Pengaruh Komitmen dan Komunikasi terhadap Kinerja dengan Organizational Citizenship Behavior (OCB) sebagai Variabel Intervening pada Project Child Indonesia. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Majemen, 1(6), 23–45.
Kerja, K., Pekerja, P., & Di, W. (2013). Syarif hidayatullah jakarta.
Khan, N. R., Ghouri, A. M., & Awang, M. (2013). Leadership Styles and Organizational Citizenship Behavior in Small and Medium Scale Firms. Researchers World, 144(2), 144–155.
Lestari, A. S. (2021). Teknologi Informasi Dalam Organisasi Di Era Society 5.0. In Komunikasi Organisasi. http://digilib.uinsgd.ac.id/40787/1/KOMUNIKASI ORGANISASI CETAK.pdf
Liliana, A. (2022). Pengaruh Iklim Organisasi terhadap Organizational Citizenship Behavior (Ocb) di UPTD Puskesmas Tarub, Tegal, Jawa Tengah.
Melawati Dewi, Edy Hartono, & Sandi Nasrudin Wibowo. (2022). The Influence of Leadership and Work Communication on Organizational Citizenship Behavior. IJESS International Journal of Education and Social Science, 3(1), 23–32. https://doi.org/10.56371/ijess.v3i1.72
Mohammadreza Zabihi. (2012). The relationship between leadership styles and organizational citizenship behavior. African Journal of Business Management, 6(9), 3310–3319. https://doi.org/10.5897/ajbm11.2809
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books.
Organizational citizenship behavior. (2023). Human Resource Management International Digest, 31(1), 8–9. https://doi.org/10.1108/hrmid-08-2022-0216
Persepsi Gaya Kepemimpinan Terhadap Orgunizotional Citizenship Behcvior Karyawan UIN Sunan Kalijaga Yogyakarta, P. (2014). Skripsi/Tugas Akhir dengan judul.
Pozveh, A., & Karimi, F. (2016). The relationship between organizational climate and organizational citizenship behaviors of the staff members in the Department of Education in Isfahan city. International Journal of Educational and Psychological Researches, 0(0), 0. https://doi.org/10.4103/2395-2296.186520
Pusparani, A. W., & Hadi, S. (2018). Pengaruh Komitmen Organisasi dan Komunikasi Interpersonal terhadap Kinerja Karyawan dengan OCB PSebagai Variabel Intervening ( Studi Kasus pada Karyawan Plant Produksi PT Asia Pacific Fibers,Tbk Kendal). Jurnal Ilmu Administrasi Bisnis, 7(3), 1–13. https://ejournal3.undip.ac.id/index.php/jiab/article/view/20933
Putrantoro, S. A. (2020). Pengaruh Kepemimpinan, Komitmen Organisasi dan Komunikasi Interpersonal terhadap Organizaional Citizenship Behavior Anggota Rotaract Club Semarang. Manajemen.
Putri Ayu, N., & Irfan, H. (2023). Pengaruh Loyalitas Kerja, Lingkungan Kerja dan Komunikasi Terhadap Organizational Citizenship Behavior Tenaga Non-Medis Rumah Sakit PKU Muhammadiyah Sruweng. Jurnal Inovasi Bisnis Manajemen Dan Akuntansi, 1(1), 12–22. https://doi.org/10.65255/jibma.v1i1.2
Romouldus, I., & Ganggut, S. (2018). of Work Life Terhadap Organizational Citizenship. 5–23.
S, M., G K, S., H, L., & S, S. (2020). Effect of Leadership Styles on Organizational Citizenship Behavior and Employee Turnover Intention. Journal of Accounting and Finance in Emerging Economies, 6(2), 487–495. www.publishing.globalcsrc.org/jafee
Saputri, M. (2019). Pengaruh Iklim Organisasi Terhadap Motivasi Kerja Karyawan Pt. Taspen (Persero) Padang. Jurnal Daya Saing, 5(3), 284–289. https://doi.org/10.35446/dayasaing.v5i3.411
Sayan, İ., & Güney, S. (2019). The Impact Of Leadership Style On Organizational Citizenship Behavior: Determining The Level Of Motivation In Health Workers. Uluslararası Liderlik Çalışmaları Dergisi: Kuram ve Uygulama, 2(1), 19–40. http://acikerisim.kent.edu.tr/xmlui/handle/20.500.12780/277%0Ahttps://acikerisim.kent.edu.tr/xmlui/bitstream/handle/20.500.12780/277/THE IMPACT OF LEADERSHIP STYLE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR_ DETERMINING THE LEVEL OF MOTIVATION IN HEALTH WORKE
Sinaga, A., Abdullah, T., & Tunas, B. (2019). The Effect of Organizational Climate on Work Motivation and Its Impact on Organizational Citizenship Behavior (OCB) of Employees of Education Department in DKI Jakarta. Journal of Business and Behavioural Entrepreneurship, 3(2), 41–57. https://doi.org/10.21009/jobbe.003.2.03
Soetopo, H. (2010). Perilaku Organisasi. Perilaku Organisasi, 21(2), 208–211.
Sopian, D., & Suwartika, W. (2019). Pengaruh Sistem Informasi Akuntansi Dan Sistem Pengendalian Internal Terhadap Kinerja Karyawan. JSMA (Jurnal Sains Manajemen Dan Akuntansi), 11(2), 40–53. https://doi.org/10.37151/jsma.v11i2.5
Study, M. (2021). Lecturer at Widya Dharma University, Pontianak, Indonesia. 2(4), 76–83.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.
Susita, D., Ketut Sudiarditha, I. R., Purwana, D., Wolor, C. W., & Merdyantie, R. (2020). Does organizational commitment mediate the impact of organizational culture and interpersonal communication on organizational citizenship behavior? Management Science Letters, 10(11), 2455–2462. https://doi.org/10.5267/j.msl.2020.4.004
Triyanthi, M. T., & Subudi, M. (2018). Pengaruh Komunikasi Organisasi, Kepemimpinan Transformasional Dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior Serta Dampaknya Pada Kinerja Dan Komitmen Organisasional. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3, 837. https://doi.org/10.24843/eeb.2018.v07.i03.p08
Ulfah Arini, D. (2025). The Effect of Communication and Commitment on Performance with Organizational Citizenship Behaviour (OCB) as an Intervening Variable. In Dinasti International Journal of Education Management And Social Science (Vol. 6, Issue 3). Atlantis Press SARL. https://doi.org/10.38035/dijemss.v6i3.4068
Ullah, I., Wisetsri, W., Wu, H., Shah, S. M. A., Abbas, A., & Manzoor, S. (2021). Leadership Styles and Organizational Citizenship Behavior for the Environment: The Mediating Role of Self-Efficacy and Psychological Ownership. Frontiers in Psychology, 12(July). https://doi.org/10.3389/fpsyg.2021.683101
Wahyudi, T. (2022). Pengaruh Gaya Kepemimpinan dan Iklim Komunikasi Terhadap Organizational Citizenship Behavior (OCB) (Survei PT. Mulia Mega Makmur). Jurnal Manajemen Dan Bisnis Madani, 3(2), 1–27. https://doi.org/10.51353/jmbm.v3i2.551
Wardono, G., Moeins, A., & Sunaryo, W. (2022). Influence Of Organizational Climate on OCB and Employee Engagement. Journal of World Science, 1(8), 560–569. https://doi.org/10.58344/jws.v1i8.77
Waspodo, A. A., & Minadaniati, L. (2012). Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior ( Ocb ) Karyawan Pada Pt . Trubus Swadaya. Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior (Ocb) Karyawan Pada Pt. Trubus Swadaya Depo, 3(1), 1–16.
Yildirim, O. (2014). The Impact of Organizational Communication on Organizational Citizenship Behavior: Research Findings. Procedia - Social and Behavioral Sciences, 150, 1095–1100. https://doi.org/10.1016/j.sbspro.2014.09.124
Yola Hindristina, N. K. B., Sujana, W., & Ari Novarini, N. N. (2021). Pengaruh Kepuasan Kerja, Iklim Organisasi Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (Ocb) Pada Karyawan Pt. Kindo Ritel Prima. Jurnal EMAS, Vol 2(Nomor 1), 1–10. https://e-journal.unmas.ac.id/index.php/emas/article/view/1404
Yusnita, N. (2024). The role of Interpersonal Communication and Trust as antecedents of Organizational Citizenship Behavior (OCB). Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 13(2), 408–424. https://doi.org/10.30588/jmp.v13i2.1679
Refbacks
- There are currently no refbacks.
Editorial Office:
Universitas PGRI Madiun
Kampus 3 Lantai 2
Fakultas Ekonomi dan Bisnis
Jl. Auri no. 14-16 Madiun




