THE INFLUENCE OF ORGANIZATIONAL CULTURE, SERVANT LEADERSHIP , AND ORGANIZATIONAL CITISENSHIP BEHAVIOR ON EMPLOYEE PERFORMANCE

Deva Intan Margarini

Abstract


Abstrak
Menurut Yuniarti (2021), menjelaskan kinerja karyawan merupakan prestasi yang dicapai seseorang atau kelompok berdasarkan wewenang dan tanggung jawabnya selaras dengan tujuan organisasi secara efisien dan efektif. Untuk menguji pengaruh budaya organisasi, servant leadership, dan organizational citizenship behavior terhadap kinerja karyawan di PT Mandiri Tunas Finance Madiun. Penelitian ini dilakukan berdasarkan hasil pra-riset yang menunjukan adanya beberapa masalah tentang budaya organisasi, servant leadership, dan organizational citizenship behavior terhadap kinerja karyawan pada PT Mandiri Tunas Finance Madiun. Hasil penelitian ini membuktikan bahwa: (1) budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan PT Mandiri Tunas Finance Madiun; (2) servant leadership berpengaruh positif dan signifikan terhadap kinerja karyawan PT Mandiri Tunas Finance Madiun; (3) organizational citizenship behavior berpengaruh positif dan signifikan terhadap kinerja karyawan PT Mandiri Tunas Finance Madiun.
Kata Kunci: Budaya Organisasi, Servant Leadership, Organizational Citizenship Behavior, Kinerja Karyawan.


Abstract
According ito iYuniarti i(2021), iemployee iperformance iis ian iachievement iachieved iby ian iindividual or group based on their authority and responsibility in line with organizational goals efficiently and effectively. To test the influence of organizational culture, servant leadership, and organizational citizenship behavior on employee performance at PT Mandiri Tunas Finance Madiun. This research was conducted based on the results of pre-research which showed several problems regarding organizational culture, servant leadership, and organizational citizenship behavior on employee performance at PT Mandiri Tunas Finance Madiun. The results of this study prove that: (1) organizational culture has a positive and significant effect on employee performance at PT Mandiri Tunas Finance Madiun; (2) servant leadership has a positive and significant effect on employee performance at PT Mandiri Tunas Finance Madiun; (3) organizational citizenship behavior has a positive and significant effect on employee performance at PT Mandiri Tunas Finance Madiun.

Keywords : Organizational Culture, Servant Leadership, Organizational Citizenship Behavior, Employee Performance.


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References


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