THE INFLUENCE ORGANIZATIONAL CULTURE, EMPLOYEE ENGAGEMENT, AND SERVANT LEADERSHIP TOWARD EMLPOYEE PERFORMANCE
Abstract
This study aims to analyze the influence of organizational culture, employee engagement, and servant leadership on employee performance at PT Yakult Indonesia Persada Madiun. The research employed a quantitative approach by collecting data through questionnaires distributed to the company’s employees. The results reveal that organizational culture has a positive and significant effect on employee performance, where organizational values such as collaboration, integrity, and innovation foster a conducive work environment that enhances productivity. Employee engagement also demonstrates a significant influence, as employees who are emotionally and cognitively connected to their work tend to show higher loyalty, enthusiasm, and commitment to achieving organizational goals. Moreover, servant leadership is identified as the most dominant factor in improving performance, since leadership based on service, empathy, and empowerment effectively builds intrinsic motivation and trust within the team. These findings imply that efforts to improve employee performance should be directed toward a holistic strategy that emphasizes a strong organizational culture, high employee engagement, and a servant leadership approach.
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