THE INFLUENCE OF REWARD, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE

Nabilla Aulia Ika Permatasari, Apriyanti Apriyanti

Abstract


This study aims to analyze the effect of rewards, Organizational Citizenship Behavior (OCB), and work discipline on the performance of employees at PT Bank Jatim Magetan Branch. The research population consists of 65 employees, with the entire population being used as the sample through saturated sampling technique. Data were collected using questionnaires with a Likert scale and analyzed by multiple linear regression with the help of SPSS version 25. The results show that reward, OCB, and work discipline have a positive and significant effect on employee performance both partially and simultaneously. This study implies the necessity of implementing a fair reward system, fostering a work culture that supports OCB behavior, and consistent enforcement of work discipline to improve employee performance at PT Bank Jatim Magetan Branch.


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References


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